East End Wine Tasting Tour - Reservation Information.

Not all vineyards allow reserved seating, outside food, decorations, or party-type groups.

Some locations also restrict limos, party buses, or for-hire vehicles.

Live entertainment is limited and varies by venue and weekend.

We will match your group with wineries that fit your size, transportation, and event style.

Tours run rain or shine unless extreme weather prevents safe travel.

A non-refundable deposit and credit card are required to reserve your date.

Final balance is typically due in cash on tour day, unless your quote states otherwise.

If you choose cash pricing, the payment method cannot be changed after your deposit.

FURTHER PAYMENT DETAILS

PAYMENT TYPE:

Payment type is clearly marked/ quoted and the agreed upon method at time of Booking.

NOT permitted to change after down payment has been made; as CASH is a discounted Option.

Your Reservation form will indicate payment type for your tour.

Your Reservation form will mirror the agreed upon price thru email quotes. And ANY venues that require a client to pay them directly will be clearly noted and deducted on our reservation form – so to reflect the monies owed to our company upon tour date.

Our regular pricing thru Credit Card / Certified Bank Check or Gift Certificate Options has  overheads and Profits strictly pertaining to any cash layouts “on our behalf” at the wineries, lunch or other venues. We have profits on all these items regardless and then New York State and Local taxes when a “taxable vehicle” is reserved. A “bus plated” vehicle is not a taxable vehicle. Should you pay for the tour in Cash, these overhead costs and subsequent  profits and applicable taxes are eliminated to create a discount to our clients. Reconciliation with these overheads and profits all take time and time is money. Thus cash is a discounted rate but still includes local and state taxes no matter what on what the state deems as taxable vehicles or non-bus plated vehicles.

So, if the client pays the winery direct in cash on day of tour or if the client provides the cash on the day of the tour to the driver, the cost will be the same. It is MUCH more efficient to provide the cash balance to the driver, and the driver thus pays for the group at each venue and you will save approximately 12 - 15 minutes at each winery. Now you save money and time. Winning Combination.

3. Lunch / Food Options & Rules

Only a small number of wineries allow boxed lunches or outside food.

Most locations do not allow buffets, coolers, solo cups, tables, or decorations.

If boxed lunches are offered, they must be ordered in advance and may vary by region.

We’ll advise which wineries allow food and what rules apply when we build your itinerary.

All Inclusive Lunch at Restaurants are limited to a few on the North Fork.

FOOD OTHER THAN BOXED LUNCH OFFERINGS

 You may also elect to BRING YOUR OWN LUNCH. No Sterno’s. No Buffet  No 6 Ft hero’s

 LUNCH FOOD TRUCKS – All wineries in the town of Southold are not permitted to have a Food Truck 

 FOOD TRUCKS WARNING: as of  Summer 2018, The Southold Town Board has officially notified local wineries that food trucks are not a permitted use within the town code. This affects 75% of the wineries 

 WOOD FIRED PIZZA – 2-3 Premium Wineries-weekend.

 Jamesport Vineyard - New Kitchen with Lite Bite Menu and their delicious Pizza (Mandatory upon visiting)

PIZZA TRAILER – Friday thru Sunday at Palmer Vineyard 

  Friday's later afternoon thru evening warm season only 

 RESTAURANTS ONLY on The North Fork- - Prix Fixe Menus-3 course

 OUR Bistro Lunch Packages will INCLUDE: Meal, 1 House Drink, Gratuity and Sales Tax

 ALure Chowder House (3-7 days/Seasonal only-April thru Oct) Requires 1.5 to 2 hrs

 Cooperage Inn 3 Course Lunch/Dinner  - with unlimited soft drinks or Coffee/tea - all guests must choose same dessert. 1.5 hrs

Typical Pickup Times & Regions

Pickup times depend on where your group is coming from (NYC, Queens, Nassau, Suffolk, Hamptons, etc.).

Hamptons wineries have stricter “no party-type group” policies and limited lunch options.

Providing your pickup address early ensures accurate timing and scheduling.

 Will vary a bit for Hampton Wine Tours:

 Manhattan 9:00 AM – 9:30 AM (the latest)

 Brooklyn 9:00 AM – 9:30 AM

 Queens 9:30 AM – 10:30 AM

 Nassau 10:00 AM – 10:30 AM

 Suffolk 10:15 AM – 11:00 AM

 North Fork 10:45 AM – 11:30 AM

 Hamptons to Montauk 9:45 AM - 10:00 AM

 Long Island Railroad – Babylon - 10:43 AM; 10:46, 11:13, 11:42 AM Arrival Train

 Long Island Railroad – Ronkonkoma -10:30 AM; 11:30 AM Arrival Train

 Jitney Bus – Riverhead – Tanger Outlets - 11:55 AM (6:45 PM return)

5. Cancellations & Changes

Vehicle cancellations inside the required notice period result in full charges.

(Generally 7 days for smaller vehicles, 14 days for larger groups — varies by quote.)

Some wineries require separate contracts or minimum headcounts.

If your group size drops below a required 

minimum, winery charges may still apply.

FURTHER DETAILS :

Cancellation polices may apply. These polices will apply to vehicle as well as Wineries.

 Most wineries that require “pre-payment” direct by the client will provide cancellation policies

 Wine Tours are “live” on days of Rain; except for Super Storms

Any Super Storms where the venues shut down, your DEPOSIT SHALL BE REIMBURSED **

Any fault of ours that prevent your group from reaching reserved venues, any monies paid by client to our company, shall be reimbursed. **

6. Group Size & Conduct

Final headcount must be confirmed before your itinerary is finalized.

All guests must follow winery rules, including behavior, seating, and alcohol limits.

Groups that do not follow venue rules may be asked to leave, without refund.

7. Special Requests

Premium venues, live music, private areas, or tastings with food pairings may require advance notice and additional cost.

We are happy to suggest the best options for your occasion — birthday, corporate outing, bachelorette, anniversary, etc. ( as long as your group meets the criteria of the selected Venue you can visit.

1. Clients are responsible for their group. Venues will not admit heavily intoxicated patrons. Spills may result in expulsion. No alcohol off the vehicle onto venues.

2. We are not responsible for allergens in boxed or sit-down lunches provided by third parties ( Restaurants and Wineries); this includes any cheese/charcuteries, Wine and Food pairing options, as well as Pizza offerings,  Severe allergy sufferers should bring their own lunch, but only where permitted.

3. CC required on file for potential overtime, damages, or spills ($350 billed if applicable).

4. Extra stops or late departures may incur hourly charges. Company delays will not penalize the client.

5. Cancellations within 7 days: 100% of remaining contract; 14-passenger vehicles: 21 days.

6. Deposit refundable only if all venues close due to Super Storm or Gov’t mandate. Pre-paid winery deposits remain client responsibility if they violate wineries/venue’s cancellation policy that have a Pre-paid option. Any Venue pre-payment by our company is outside the non-refundable deposit. Client is alerted if this is the case.

7. Payment type must match quoted method.

8. Prices are per the confirmed reservation details.

9. Wine tastings, costs, or events may change per vineyard discretion; client will be notified.

10. No refund for fewer guests on the day of the tour (or 5 days prior). If group size drops below minimum, per-person price increases.

11. Vehicles are licensed, insured, and DOT-compliant; substitutions may occur in case of mechanical issues.

12. No moving seating/tables, off-limit vineyard areas, naughty novelties, glitter glasses, or lawn games. We are not responsible for lost items. Tours run rain or shine unless canceled by venues.

CANCELLATION POLICIES MAY APPLY

 Select wineries will request payment upon a cancellation of a group or as individual up to (7) days prior to the wine tour date. Certain wineries which offer a tour or a wine tasting combination with Cheese / Chocolate / Breakfast Pairing / and other specialties will indicate to the client the terms prior to booking a reservation. We will indicate the wineries should they be part of your tour. 

Cancellation Policy  -  within 7  days - WILL BE 100% CHARGE OF REMAINING CONTRACT VALUE FOR VEHICLES WITH OCCUPANCY OF UP TO 12 PASSENGERS 

within 14 days WILL BE 100% CHARGE OF REMAINING CONTRACT VALUE FOR VEHICLES WITH OCCUPANCY OF 13 PLUS PASSENGERS.

Certain wineries will charge a cancellation Fee if the Tour Cancelled within (7) days of the reserved date; Client shall be made aware if these wineries are in their reservation at the time of booking. Certain Wineries require a separate form to be completed by client along with their own terms / payment /cancellation policy.

 There will be no refund for having less people on the day of the tour (Including 5 Days Prior to tour date) than what was originally contracted for. Optional lunches are ordered 5 days prior to the wine tour date; where by we require the client's Lunch selection at least 5-7 days in advance. Reservations are "set" and distributed 96 hours prior to the wine tour date.

 Should the client “you” choose a winery that requires a separate form to be completed, possibly for down payment (25, 50 or 100%), minimum # of people in the group, Credit card information, etc; the “client” must contact the winery direct should the number of people in your group change. If not, the “select” winery will charge you in “full” should your group size decline or below the minimum. We (East End Wine Tasting Tours) shall not be liable for payment to a “select” winery if your group size falls below the agreement you “the client” signed with the “select” winery. If you “the client” contacts us better than 72 hours prior to a scheduled Tour, we will be proactive and assist/reach out to you "the client" to remind you as well where/if we can communicate via email with the impacted winery.

 Should we, the wine tour company, be able to reimburse an individual(s) who cancel up to 72 hours prior to the wine tour reservation date, with wineries who agree NOT to charge for those reservation spots, we then will either reimburse via “check” to the group leader of the tour the following week.